Spa Etiquette & Policies
Appointment Arrival
It is our goal that you enjoy your Jade Dragon experience and leave feeling truly relaxed and rejuvenated. Please arrive 10 minutes prior to your scheduled appointment time. This will allow you time to check in and get comfortable. Arriving late will result in the loss of time toward your service and you will still be charged the full amount. If this is your first visit, please arrive 15 minutes early to allow extra time to fill out your personal profile. Failure to cancel within 24 hours will result in a full service charge.
Cancellation Policy
We are aware that at times you need to change your reservations. We kindly ask that you give us 24 hours notice before a single service and 48 hours notice before multiple or packaged services. Failure to cancel within 24 hours will result in a full service charge.
Payment
We currently accept cash, checks, Visa, Mastercard, and Discover. We currently do not bill insurance companies directly. However, we are happy to provide you with a detailed receipt (superbill) that you may submit to your insurance provider for reimbursement of your acupuncture fees, to the limits your policy provides. Please contact your insurer for more information.
Prepare for your Spa Service
Preparation for your individual spa service is easy. If you are scheduled for an acupuncture appointment, please eat about an hour before your appointment time. Please wear loose fitted clothing for accessibility to the abdomen, arms and legs. For other spa services, please drink plenty of fluids, hydration is important.
Our Quiet Space
To maintain our spa environment, we ask that all cell phones and pagers be turned off during your time here. Please give your family members our office number for any emergencies and we will get you immediately. We wish to create a peaceful, healing environment.
